At Dreamz IVF (https://dreamzivf.com), we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, phone number, email address
- Contact details submitted through forms
- Appointment booking details
b) Medical Information
- Health-related details shared through consultation or inquiry forms
- Fertility and treatment-related information (only when voluntarily provided)
c) Non-Personal Information
- Browser type and version
- IP address
- Pages visited and time spent on the website
- Device information
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage our healthcare services
- To respond to inquiries and appointment requests
- To improve our website and user experience
- To communicate important updates and information
- To maintain internal records
3. Data Protection and Security
We implement appropriate security measures to protect your personal and medical data from unauthorized access, misuse, or disclosure. Your information is stored securely and accessed only by authorized personnel.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following cases:
- With medical professionals for treatment purposes
- When required by law or legal authorities
- With trusted service providers who assist in operating our website (under strict confidentiality)
5. Cookies Policy
Our website may use cookies to enhance user experience. Cookies help us understand user behaviour and improve website functionality. You can disable cookies in your browser settings.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
8. Consent
By using our website, you consent to the terms of this Privacy Policy.
9. Updates to This Policy
Dreamz IVF may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
